CLOWN

Police call handler is sacked after ending a 999 call
from a woman who called saying she feared she was in danger and was
later raped 

  • Police call handler terminated 999 call from woman who was then raped
  • Victim told Gail Daniels-Ekarte that she was in danger, but was ignored
  • Later that day the woman was raped by man she originally called about 
  • At a gross misconduct hearing Daniels-Ekarte was sacked after it was found she had failed to deal with the call appropriately
A police call handler has been sacked after she terminated a 999 call from a woman who it later emerged had been raped.
The
victim told Gail Daniels-Ekarte that she was in danger, but the call
was ended after more than five minutes with no officers deployed.
Later
that day, in December 2013, a further call came in to the Thames Valley
Police control room, reporting that the woman had been raped.
The victim told Thames Valley Police (HQ pictured) call handler Gail Daniels-Ekarte that she was in danger, but the call was ended after more than five minutes with no officers deployed

The victim told Thames Valley Police
(HQ pictured) call handler Gail Daniels-Ekarte that she was in danger,
but the call was ended after more than five minutes with no officers
deployed
At
a gross misconduct hearing, Ms Daniels-Ekarte was sacked after it was
found she had failed to deal with the call appropriately, and did not
follow force policies or guidelines.
Assistant
Chief Constable Dave Hardcastle, head of operations at Thames Valley
Police, said her actions ‘fell very far below the standard of what we
expect’.
He
said: ‘We have dismissed a member of staff as they failed to respond
appropriately to what was a clear call for help from a member of the
public.’
The
hearing was held after the force referred the matter to the police
watchdog, the Independent Police Complaints Commission (IPCC), which
recommended there was a case to answer for gross misconduct.
Assistant Chief Constable Dave Hardcastle, head of operations at Thames Valley Police, said her actions 'fell very far below the standard of what we expect'
Assistant Chief Constable Dave
Hardcastle, head of operations at Thames Valley Police, said her actions
‘fell very far below the standard of what we expect’
Ms Daniels-Ekarte has the right to appeal over the decision, a police spokesman said. 
IPCC
associate commissioner Guido Liguori said: ‘This woman was in a
vulnerable, distressed state when she rang the police for help and she
was let down by the call handler who answered the phone.
‘Our
independent investigation found the call handler had a case to answer
for gross misconduct and, following a hearing held by Thames Valley
Police, the call handler has now been dismissed from the force.
‘We have kept the victim in this case updated throughout our investigation and our sympathy remains with her.’ 

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